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  • Do I get a discount if I bring my own diving equipment?
    Yes, of course we offer a discount if you have your own equipment.
  • Can I bring companions who do not dive?
    Yes, of course you can bring companions. They can hire a snorkeling tour on the same boat with their own guide or just accompany them on the boat if they do not want to enter the water, paying for a boat space. Lunch is also included for the companion.
  • If my certification is from another agency like PADI, can I dive with an SSI center?
    Of course all certified people are welcome to dive at Medusas Dive, since certifications are validated between agencies.
  • Do you want to dive for several days and build a diving package?
    Contact us if you want to dive for several days in a row so we can design a personalized package with discounts included.
  • What should I do if I am certified but I have spent a long period without diving?
    If you have obtained your diving certification but have spent a long period without diving, it is recommended that you review your skills and knowledge before diving again. You may consider taking a refresher dive with an experienced professional to ensure you are prepared and comfortable underwater. This will help you regain confidence and remember important procedures for diving safely.
  • Is medical insurance mandatory to dive?
    In Mexico, health insurance is not mandatory, but it is always highly recommended to have it. Insurance for beginners is included with us, whether you are doing a baptism or your first Open Water certification course. We offer insurance for 160 pesos per day for other clients or we can also help you take out annual insurance with DAN if you dive continuously, since it is more recommended for certified divers.
  • Are there medical restrictions for diving?
    Yes, of course we have medical restrictions. You don't have to be a super athlete, but you do have to meet certain medical requirements and be in good health. Before carrying out any diving activity, everyone must complete a medical questionnaire that appears in the link and if they do not meet any of the requirements, it will be necessary for a doctor to assess whether they can dive and give them a medical authorization. Medical disorders that may prevent diving and need to be evaluated by a doctor may include: heart problems, lung diseases, recent surgeries, being pregnant, epilepsy, diabetes, mental illness, advanced age, ear and nose problems.
  • Why start diving with Medusas Dive?
    At our diving center we focus on safety and personalized attention. Our unique approach is to take only two beginner students per instructor, ensuring a safer experience and individualized attention throughout the activity. Although in Mexico diving insurance is not mandatory, for us safety is the most important thing, so we will provide you with personal insurance for these experiences.
  • How long does each dive last?
    The time of each dive depends on the air consumption we have.
  • What do introduction to diving classes include?
    Our introductory diving classes are designed to provide you with a safe, rewarding and fun experience. We include complete diving equipment, theoretical and practical instruction from our expert instructors, photo/video capture to document your underwater adventures, and personal insurance. In addition, we offer the possibility of continuing with our Open Water course if you want to deepen your exploration of the wonders of the underwater world while having fun.
  • Can I dive if I don't know how to swim well?
    Of course, we can try diving without knowing how to swim, although it is worth mentioning that knowing how to swim will give you more confidence in the water. To be able to do something more advanced like a certification course, it is a requirement to know how to swim, but to be able to try the experience one day everyone is welcome :)
  • How can I choose between the introduction options to diving from shore or from boat?
    If you are looking for a calm experience, we recommend starting the dive from the shore. Here, access to the water is easy thanks to stairs, and skills are practiced at a depth of 1.2 meters. Then, the diving continues to a maximum depth of 10 meters. On the other hand, if you are looking for more intense emotions, we suggest you opt for diving from the boat. From the boat, we jump into the water and perform the initial skills at greater depth. In addition, we explore the Cozumel National Park at greater depths up to 12 meters. Your choice will depend on your preferences and comfort level.
  • Can I dive if I have no experience?
    Of course, there is always a first time. In this case, we have the option of Basic Diver or also known as baptism, in which you will try the experience for a day accompanied by an instructor. Without previous experience we can also start with the Open Water course, to begin becoming independent divers and obtain the international certification card valid for life.
  • What is the minimum age to dive?
    Children from 10 years old can now dive.
  • Why should you choose an SSI training course instead of other agencies?
    SSI (Scuba Schools International) stands out as a leading organization in the diving industry, recognized globally for its innovative approach and unwavering commitment to safety and excellence in personalized training. At our center, we are proud to be part of the SSI family and offer its premium training programs, supported by advanced digital resources. Additionally, SSI values and accepts certifications from other agencies, giving you greater flexibility and options for your continued development in the exciting world of diving.
  • What validity are diving courses?
    Diving courses provide a certification valid for life once completed. However, it is crucial to stay active in diving and go on regular dives to maintain and improve your skills. In case of a prolonged break in the activity, it is recommended to carry out a refresh activity to remember and reinforce the knowledge acquired.
  • Can I continue training in SSI courses if i start with another company?
    It doesn't matter if you have courses from PADI, SDI,... or any other company. The courses are validated, so there is no problem in taking them in different companies.
  • Is it necessary to know how to swim for snorkelling?
    It is not necessary, since life jackets will be provided to enjoy your experience and the guide will always carry an additional float for those who feel more comfortable holding on to it.
  • What should I bring?
    It is essential to keep in mind that the use of sunscreen is prohibited in the National Park. Therefore, if you want to protect yourself from the sun in addition to bringing your swimsuit and a towel, you can opt for a long-sleeved rashguard t-shirt to avoid sunburn.
  • Is there a minimum age to snorkel?
    Anyone who feels comfortable in the water is welcome to snorkel.
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